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How to Set Up Automatic Milestone Discounts with PayWhirl
How to Set Up Automatic Milestone Discounts with PayWhirl

Progressive discounting helps you reward your customer's loyalty by offering discounts throughout their subscription.

Larry Brager avatar
Written by Larry Brager
Updated over 2 months ago

This guide will walk you through setting up a discounting strategy using PayWhirl's workflow feature, available on Traction plans and above. An overview can be found in the video below, and detailed instructions are listed below.

Step 1: Creating a New Workflow

  1. Click on the PayWhirl App and navigate to the Workflows page.

  2. Click the Create Subscription Automation button.

  3. Name your workflow for easy identification, e.g., 'Loyalty Discount'.

Step 2: Defining Subscription Conditions

  1. In the Subscription Conditions section, click Set Conditions.

  2. Select the appropriate conditions that define which subscriptions this workflow will apply to. If no conditions are set, it will apply to all subscriptions

    With these conditions, the customer must be subscribed to one of the two monthly billing plans and have a product called "Premium Coffee."

Step 3: Configuring Discount Milestones

  1. Click the add trigger button and select the order for which you want to start getting the discount.

  2. Click Add action and choose Add Discount.

  3. Specify the discount details (e.g., 5% off and applies to this and all future orders).

For Further Milestones

  • Add a trigger to the 6th Order: e.g. configure a 10% discount.

  • Add a trigger to the 12th Order: e.g. configure adding a gift product.

Step 4: Finalizing and Activating the Workflow

  1. Review the workflow to ensure all settings are correct.

  2. Save the workflow and ensure its status is 'active.'

Important Notes

  • This feature is available for merchants on the Traction Plan or higher.

  • We recommend communicating the benefits of this discount structure to your subscribers. You can use the description section of the selling plan to let them know how it works.

  • Monitor the impact of the workflow and make adjustments as needed.

Support

Please contact our customer support team for assistance with setting up your progressive discounting workflow or if you have any other questions about using PayWhirl.

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