Offering free shipping is a great way to attract and retain customers for your subscription services. This guide will walk you through setting up free shipping discounts for your subscriptions using Shopify's automatic product discounts in conjunction with PayWhirl.
1. Create an Automatic Discount in Shopify
In your Shopify admin, navigate to 'Discounts'.
Select 'Create discount' and choose 'Free shipping'.
Under 'method', select the radio box for 'automatic'.
Name your discount appropriately, indicating it’s for free shipping.
Decide if you want to limit the discount to a specific country(s) or all countries
Crucially, specify whether the discount applies to:
Only one-time purchases,
Only subscriptions, or
Both one-time purchases and subscriptions.
Set a threshold if you don't want to discount rates above a specific amount
Set any necessary conditions for the discount, such as minimum purchase requirements.
2. Test Your Discount
Add a subscription product to the cart and proceed to checkout.
Ensure the free shipping discount is applied as per your settings.
Troubleshooting Tips
Discount Not Applying: Make sure the discount is active in Shopify and the conditions are met in the cart.
Specific Products Not Discounted: Review your discount settings in Shopify to confirm there are no exclusions that apply.
Unexpected Discount Applications: Check whether the discount is set to apply to subscriptions, one-time purchases, or both, and adjust as needed.
You can easily offer free shipping for your subscription products by leveraging Shopify's automatic discounts. This feature works directly with PayWhirl, simplifying the process for you and improving the shopping experience for your customers.
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For any assistance or questions, our support team is always here to help.
The PayWhirl Team