There are several different types of profile questions and they can be setup for each payment plan individually. This article goes over each profile question type in detail to help you select the right kind of question. Each type has it advantages depending on how you wanted to engage your customers. Questions can be set to required or optional depending on your needs. See this guide how to create custom profile questions for more details on making questions and linking them to plans.

  • Checkbox - A single checkbox or "on/off" toggle switch. These are the options you can change:

This is what it looks like in the Widget:

This is what is looks like if you display the answer to the question in the default email template:

  • Checkbox Group - Let your customers choose from predefined options. Customers can select more than one option at a time with a checkbox group.

This is what it looks like in the Widget:

This is what is looks like if you display the answer to the question in the default email template. Every selected answer will be displayed:

  • Date Field - Ask your customers for a date using a calendar.

This is what it looks like in the Widget:

This is what is looks like if you display the answer to the question in the default email template:

  • Header - Output header text before form fields. There are a few different types to choose from. This is not a question but informational messages you can display before checkout.

This is what it looks like in the Widget:

  • Paragraph - Output static text to your customers. Can be used to describe a group of fields or some other information.

This is what it looks like in the Widget:

  • Number - Let your customers input integers. You can limit the range of number by entering a minimum and maximum number.

This is what it looks like in the Widget:

  • Radio Group - Let your customers choose one option from a few predefined options. Unlike the checkbox group customers, can only pick one option.

This is what it looks like in the Widget:

This is what is looks like if you display the answer to the question in the default email template:

  • Select Dropdown - Let your customers choose one option from predefinied options with a dropdown.

  • This is what it looks like in the Widget:
  • Text Area - That's how you can use Text Area in your questions to your customers
  • This is what it look like in your Widget:

This is what is looks like if you display the answer to the question in the default email template:

  • Text Input - That's how you can use Text Input in your questions to your customers

  • This is what it look like in your subscription:

This is what is looks like if you display the answer to the question in the default email template:

Did this answer your question?