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How to customize the subscription terms and policies
How to customize the subscription terms and policies

Shopify requires customers to confirm understanding that they are purchasing a recurring product

Larry Brager avatar
Written by Larry Brager
Updated over a week ago

Hello, and thank you for choosing PayWhirl for your subscription services! In this support article, we'll walk you through the steps to edit your subscription policy and the checkbox that appears at checkout for subscription purchases on Shopify. This policy is customizable from within Shopify's translation and policy section.

Step-by-Step Guide

Customizing Checkbox Text at Checkout:

1. Navigate to Themes:

  • From the Shopify Admin panel, go to "Online Store" and then click on "Themes."

2. Access Language Settings:

  • Find the theme you’re using, click on the "Actions" dropdown, and select "Edit default theme content."

3. Search for Recurring Text:

  • Use the search bar at the top of the "Theme content" page to search for terms like "Subscription" or "Recurring." This will show you the fields related to checkout and subscription checkboxes.

  • Locate the specific text you want to edit, and update it in the text box provided.

4. Save Changes:

  • Click the "Save" button at the top-right of the page to save your changes.

Editing Subscription Policy:

1. Log into Your Shopify Admin Panel:

  • Visit your Shopify admin

2. Navigate to Settings:

  • At the lower left corner of the admin panel, you'll find the "Settings" icon. Click on it.

3. Access Policy Settings:

  • Scroll down and select "Policy" from the list of options available.

4. Edit Purchase Options Cancellation Policy:

  • Within the "Policy" section, you'll see various policies like 'Privacy Policy,' 'Terms of Service,' etc. Here, locate the "Purchase Options Cancellation Policy".

  • Click inside the text box and edit your policy as you see fit. Make sure to keep the language clear and straightforward for your customers.

5. Save Changes:

  • After making the required edits, scroll to the bottom of the page and click the "Save" button to update your policy.

You've now successfully edited both your Subscription Policy and the subscription checkbox text that appears at Shopify checkout. We hope this guide serves you well! If you have any more questions or have any issues, please don't hesitate to contact our support team.

Thank you for being a valuable member of the PayWhirl community!

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