When you create a payment plan in PayWhirl, you have the option to upload a file for customers to download after they subscribe. You can attach a file (up to 100MB), and it will be delivered to your customer via email after a successful purchase. The link to the attachment is also sent along with the "new subscription" email after a customer purchases a plan from your account

You can also enable the download to be shown in the customer portal. This will update each time the file in the plan is changed.

Note: Only one file can be hosted at a time. Customers will not have access to old files after they are removed from the plan.

Here is an example of what the download link looks like in the default new subscription email template. You can customize your email templates as needed to make sure the information you need is displayed in each email.

The download link is sent after successful purchases when customers are subscribed to a plan for the first time.

If you update the file attached to the plan, it will only be sent out to new subscribers. Existing customers will still have the original email containing the old link. If they want the new file they will have to download it from their customer portal

Note: There is no limit to the number of times a file can be downloaded.

Please let us know if you have any questions. 

The PayWhirl Team 

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