Group invoicing is a manual form of billing that allows you to charge or schedule invoices for multiple customers at once. You can select the individual customer(s) or bill everyone subscribed to a specific plan(s) in your account.
Note: This feature is not yet available on our new Shopify 2020 integration.
Customers can be selected on the Customers > Manage Customer's page. This can be done individually with the checkboxes or in bulk with the select all button.
Once selected, click the Actions > Create invoices to bill the selected customers.
You can also bill all customers subscribed to a specific plan. This is ideal for pre-orders or other subscription models where you are want to charge customers on particular dates that may change throughout the year.
For example, let's say you own a winery, and your shipment schedule is based on grape harvest dates, not a set schedule. You could use PayWhirl's group invoicing features to bill all your customers manually, as needed.
One trick is to create a plan(s) for customers to sign up to that bills $0.00. This allows you to group everyone who is subscribed to that plan so you can bill them at a later time. See below:
Next, select a group of customers by plan and/or customer name. The system will tell you the total number of customers selected; in this example, 37 total customers are selected from two different plans.
NOTE: A CUSTOMER CAN ONLY BE SELECTED ONCE...
IF A CUSTOMER IS SUBSCRIBED TO MORE THAN ONE PLAN OR HAS A QUANTITY OF MORE THAN ONE, THE SYSTEM WILL STILL ONLY CREATE ONE INVOICE PER CUSTOMER SELECTED.
From here, you can add the line items to the invoice as you normally would. Fill out the invoice type, description, SKU (optional), quantity, and price for each line item.
- Products - Sales tax & shipping rules charged.
- Services - Sales tax & shipping NOT charged.
- Fees - Sales tax & shipping NOT charged.
Once you have the line items added, you can choose a currency and select if you would like to charge shipping or taxes. If you are using a product that normally charges taxes and shipping but doesn't want the rules to apply, you can override them with this setting.
You have three billing options when creating invoices:
- Charge customers immediately.
- Schedule invoices to automatically bill on a specific date in the future.
- Save invoices in draft mode for further editing.
- How customers manage their own account information
- How to edit upcoming invoices
- How to change a customer's billing cycle
- Need help customizing PayWhirl?
Please let us know if you have any questions.
The PayWhirl Team