If you're a BigCommerce customer, you can use PayWhirl to easily store credit card data for your customers.
When a customer purchases a plan through PayWhirl, their payment method (credit card, debit card, etc.) will be vaulted securely within your connected payment gateway so both you and/or your customer can use the payment method again if needed.
You can also use a customer's saved payment method (credit card, debit card, or bank via ACH) to process a "one-time" payment for an existing product in your BigCommerce store.
Once complete, PayWhirl will generate an order in your BigCommerce store with all of the product information (SKU, price, etc.) and customer information (address, profile questions, etc.) so you can fulfill the item(s) as you usually would in BigCommerce.
Common Use Cases
Wine Clubs & Subscription Boxes – Use stored cards to charge customers for shipments that get sent out at unpredictable times throughout the year.
One-Time Product Purchases – Use a saved payment method to charge for individual products without requiring customers to enter their payment details again.
Custom Invoicing & Payments – Easily process custom one-time charges for services, event tickets, or personalized orders using the customer's stored payment method.
ACH Payments for Large Orders – Enable bank payments for bulk or high-ticket purchases, reducing transaction fees compared to credit cards.
These are just a few of the ways PayWhirl can simplify payments and enhance your customer experience in BigCommerce.
How to create a standard order in BigCommerce using a saved payment method within PayWhirl:
Navigate to Main Menu > Invoices > click the "Create" button.
Search for your customer by name, email address, or plan.
Next, click "Add item"
Search for an existing product in your BigCommerce store or enter details manually.
NOTE: If you do not see this section on the page, please make sure you have the PayWhirl app installed and/or have accepted the latest app permissions in BigCommerce.
Configure the order settings, such as shipping, taxes, and when the order should be placed. Then click" Save Changes" to confirm the invoice
If you scheduled the invoice for later, you can review it to ensure everything is correct before processing the payment. You can select which saved credit or debit card to process the payment using the "Payment Method" dropdown in the right column under "Invoice Details."
Once the invoice has been successfully processed using the stored card on file, you will see an order with a status of "awaiting fulfillment" in your BigCommerce account.
With PayWhirl, managing payments in BigCommerce is seamless, giving you more flexibility and a better experience for your customers.
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Please let us know if you have any questions.
Sincerely,
The PayWhirl Team