The Selling plan group and its options determine customers' choices to buy a product in your Shopify store. These choices are displayed directly on any product's product page with the selling group enabled.

Here is an example of how it looks once configured:

At the moment, these options mainly deal with the "Subscribe and Save" type subscription options, but we are going to be expanding support for other models over time (pre-paid, rentals, and more).

When you first log in to the app, you'll see the app dashboard with setup instructions to configure the app. To create a selling plan, you'll need to click on the plans tab and click create.

Each selling plan group can have multiple selling plans. This is most commonly used to give customers a choice about frequency. Say offering delivery every week, every two weeks, or monthly.

This selling plan has three options to specify the frequency of orders:

Selling Plan Group

Once you create your new selling plan you will need to give it a name. To keep it simple we are calling this plan "Subscribe and Save"

Name - This is the name used to identify the selling plan group in the app and the checkout. If you click on the advanced options, you can specify a unique internal name and adjust the plan selector title:

The name shows up on the checkout next to the radio option for the subscription:

Plan selector title - This is displayed when customers view your selling plan group options on the product page. It defaults to "Deliver every," but you can change it to something else like "Bills Every" if it isn't a physical product.

On the product page, it would look like this:

Note: Depending on your theme, it might look a bit different than the screenshots above. Each theme can style and place elements in different locations, but generally, this is how these settings will be displayed to customers.

Selling Plan Settings

In short, these are the actual purchase options you want to give a customer. These specify the billing frequency and optional discounts.

In this example, we'll create a monthly selling plan with a 15% discount.

Full Name - This is the name of the selling plan that will be displayed to customers in your cart, during checkout, and potentially on product pages (depending on your theme). Typically you will want to include the billing frequency in this name:

Cart Preview

Plan Selector Label - This is the name of the selling plan that will be displayed to your customers on the product page where they select their subscription options.

Interval - This setting has two controls. It allows you to choose how often the selling plan will bill your customers and on what frequency (daily, weekly, monthly, yearly). In our example, we'll select 1 for the interval and Monthly for the frequency settings so the customers are charged every month. If you wanted to bill the customers every two months, you'd select 2 for the interval and the monthly frequency.

The interval settings also control how often orders will be generated in your Shopify store. For example, if your selling plan bills the customer weekly, then orders will be generated weekly.

Discount or manual price - This setting controls the pricing for the selling plan and works with the "adjustment value" setting.

There are four options for pricing selling plans:

  • None (not recommended) - Keeps the price the same as the selected product variant, with no adjustment. Adding a discount for recurring payments can increase conversion rates for subscriptions.

  • Fixed Amount Discount (recommended) - Lets you select a specific amount to discount the product variant if customers buy the selling plan.

  • Percentage Discount (recommended) - Lets you select a percentage-based amount to discount the product variant if customers buy the selling plan.

  • Manual Price - Let you specify a manual price for the selling plan.

In our example, we've opted to give customers a 15% discount for subscribing to monthly deliveries. This is commonly referred to as "subscribe and save" and is usually well received by customers.

Clicking the link under the billing rules will allow you to create another selling plan for that group. This is how you can give the customer another frequency option (say every 2-month billing)

Advanced Settings

Description - This is displayed to customers on product pages after they select a specific selling plan. It's a good place to provide extra information about the specific selling plan and appears as a text block.

Min number of installments before the customer can cancel - This setting will control how many payments the customer must make before they can the subscription from the customer portal. This is helpful if your subscriptions require customers to be subscribed for a minimum number of payments. This is disabled by default and will require the merchant to cancel subscriptions manually via the admin if customers need to make changes before the minimum term has been met.

Max number of fulfillments - This setting lets you control if subscriptions should be ongoing (continue indefinitely) or be canceled automatically after a specific number of payments have been completed. By default, it's set to unlimited, making the subscription rebill until the customer or the merchant cancels it.

For example, if you wanted a subscription to last for three payments, you would set the max number of fulfillments to 3. The system would automatically cancel the subscription after three payments were completed.

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If you have any questions or problems configuring the app, please contact our support. We're happy to help.


Team PayWhirl

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