We’re always happy to help with any questions you may have about PayWhirl.
Our regular support hours are 9:00 AM – 4:00 PM Pacific Time, Monday through Friday, and all support is handled by our US-based team.
Messages and emails are answered in the order they’re received, and we typically respond within one business day—often much sooner. Please note that scheduled phone calls and instant chat sessions are prioritized, so response times may vary slightly during busy periods.
If you reach out outside of business hours, we’ll get back to you as soon as possible on the next business day.
How to contact support
You can send us a message by clicking the chat icon at the bottom of:
Our support websites
Your PayWhirl admin dashboard (when logged in)
PayWhirl.com
Phone & live chat appointments
Phone support and live chat are available by appointment and can be scheduled directly from your PayWhirl dashboard.
To book a time, go to Help & Support in your dashboard and choose an available slot that works best for you.
Please let us know if you have any questions.
Sincerely,
The PayWhirl Team