We are always happy to answer any questions you may have about PayWhirl. Our business hours are from 10:00 AM PST - 4:00 PM PST, Monday through Friday. We respond to messages and emails in the order that they are received and typically respond within 24 business hours; often, you get a response much quicker. However, we do prioritize our scheduled phone and instant chat support, so that you may experience a delay in our responses. If you message us outside of business hours, we will respond as soon as possible on the next business day.
To send us a message, click on the message icon at the bottom of our support websites, admin dashboards when you are logged in, and/or on PayWhirl.com.
Phone support and instant chat support are now available by appointment and can be scheduled directly from within your PayWhirl dashboard. Click the link under Help & Support to reserve a time.
Please let us know if you have any questions.
The PayWhirl Team