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How to forward an existing customer a to a specific widget using a direct link
How to forward an existing customer a to a specific widget using a direct link

If you have an existing customer you can send them a link to a specific widget immediately after they login

Larry Brager avatar
Written by Larry Brager
Updated over a week ago

If you have an existing customer, you can send them a link to a specific widget immediately after they log in. To do this, we first need to make the custom link.

First navigate to the customer portal page to find out your "subdomain". It is the part circled before paywhirl.com

Next navigate to Manage widgets and get the Widget ID you want to send them to.

Now for the tricky part. You need to change the link below to match the correct "subdomain", the part that comes before the "paywhirl.com" and add the correct widget id number.

https://subdomain.paywhirl.com/login?goto=/widget/Widget-ID-Number

In the example above its paywhirltesting so we will replace the word "subdomain" with "paywhirltesting" and the widget id number with "25dbe5de-71ee-4507-89db-e3dfbf250c1b"

The link should look something like this:

https://paywhirltesting.paywhirl.com/login?goto=/widget/25dbe5de-71ee-4507-89db-e3dfbf250c1b

This link can be emailed directly to customers, and when they click it and login the will be right at the correct widget. If they already have their log in saved, they will go right to the widget already logged in. 

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Please let us know if you have any questions. 

Sincerely,
The PayWhirl Team

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